UK Customer Visited CRUKING Office

Publication Date: 2024-11-06

Recently, our company welcomed the long-awaited British customer. As early as July, we have established preliminary contact with the customer, and learnt that he plans to visit our company in November to inspect the machines and equipment. We have made careful preparations to provide a professional and considerate reception for the customer.

In order to ensure that the customer's journey is smooth, we have booked a comfortable hotel for the customer in advance, and arranged personnel to be responsible for the airport pick-up service. From the moment the client arrived, he could feel our warmth and sincerity. The driver was on time at the airport exit, greeted the client with a professional attitude and a friendly smile, and safely delivered the client to the booked hotel.

The next day, we led the customer to visit the company. During the visit, we introduced in detail the company's history, corporate culture, professional advantages as well as the characteristics and applications of our core products. The customer showed great interest in the machines and equipment we recommended and continued to ask for details. We patiently answered the questions in order to let the customers understand the performance and advantages of the products more intuitively.

During the visit, we also had an in-depth communication with the customer. We inquired about the main business of the customer's company and the orders that had been quoted, in order to better understand the customer's needs and expectations. In addition, we also arranged a special visit to XCMG factory. As a leader in the industry, XCMG impressed the customer with its advanced production process, strict quality control and excellent R&D capability. During the visit, the customer expressed high recognition and appreciation for XCMG's products and services.

Through this exchange, both of us have a clearer understanding and expectation of the future direction of cooperation.

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